Shopify Flow

Form Expert adds two triggers to Shopify Flow. There is nothing to connect: they are available on the Starter plan and up, and are on for every form unless switched off in the editor's Integrations tab.

Trigger	When it fires	What it carries
Form submitted	Every submission	Form name, form ID, submission reference, submitted at, submitter email, page URL, answers (one Label: value line per field), answers JSON, admin URL
Form submitted by customer	A submission linked to a Shopify customer (customer sync on, or the customer was signed in)	Everything above plus the customer, so customer conditions and actions are available

Each trigger shows in the Delivery Log like any notification, with retries and the reason if Shopify rejects it.

Example: tag customers who ask about wholesale

1. In Flow, create a workflow with the trigger Form submitted by customer (Form Expert).
2. Condition: form name equals Wholesale enquiry, or answers contains Wholesale.
3. Action: Add customer tags, wholesale-lead.

Example: alert the team about urgent requests

1. Trigger: Form submitted.
2. Condition: answers contains Urgent, or check a specific value in answers JSON.
3. Action: Send Slack message or Send internal email, using the submission reference, submitter email and admin URL in the message.

Notes

• Answers JSON is keyed by the field keys shown in the editor, for example budget, which suits Flow's Run code step.
• The customer trigger waits a few seconds after the submission so customer sync can finish. If no customer could be linked, the Delivery Log says so and the plain trigger still runs.
• Shopify Flow is available on all Shopify plans except Starter.